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California Consumer Privacy Act Rights

Last Updated: March 2, 2020 

Purpose of this Policy

Sodexo and our affiliates takes the protection of your personal data very seriously. 

The California Consumer Privacy Act of 2018 (“CCPA”) provides consumers (California residents) with specific rights regarding their personal information. If the CCPA applies to you, this policy describes your CCPA rights and explains how to exercise those rights.  

This policy may be amended, supplemented or updated, in particular to comply with any legal, regulatory, case law or technical developments that may arise.  

Definitions

“Personal information” means any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device. This does not include: 

“us” or “our”means those entities and affiliates of Sodexo that are based in the United States or Canada for all dimensions and activities.  

“you” means any website or application user/visitor. 

“Website” means either (1) the website where this privacy policy appears at the footer or (2) the Application where this policy is linked.  

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. 

Sodexo and its affiliates does not provide these rights and choices for Business to Business (B2B) personal information. 

Access to Specific Information and Data Portability Rights 

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you: 

Sodexo does not provide these access and data portability rights for Business to Business (B2B) personal information. 

Deletion Request Rights 

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.  

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: 

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:  

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.  

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must: 

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  

Making a verifiable consumer request does not require you to create an account with us.  

However, where applicable, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. 

We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.  

For instructions on exercising sale opt-out rights, see the below section titled “Personal Information Sales Opt-Out and Opt-In Rights.” 

Response Timing and Format 

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. 

If you have an account with us, we may deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.  

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.  

Non-Discrimination 

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: 

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.  

How to Contact Us

If you have any questions or comments with regard to this policy, please do not hesitate to contact us at the following address privacy.noram@sodexo.com or contact our Group Data Protection Officer by sending an email at the following email address: dpo.group@sodexo.com

 

 

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