Integrated Facilities Management Solutions

Transform your facilities with our nationwide facility management solutions. We combine global insights with local US knowledge to manage design, cleanliness and maintenance, ensuring your spaces are optimized for comfort and performance.

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locations served by corporate services
$
in cost savings for university clients
sqft managed in senior living facilities
healthcare equipment models managed

What are facilities management services at Sodexo?

Facility management (FM) integrates people, spaces, places, technology and processes to optimize the built environment for the human experience and site performance. Sodexo maintains technical infrastructure and enhances occupant experience by prioritizing safety, compliance and operational efficiency to deliver data-driven FM solutions that improve functionality across portfolios.

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What does a facilities management company provide?

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Hard FM

At Sodexo, Hard FM encompasses the technical, engineering and infrastructure services required to keep buildings and critical systems safe, compliant and fully operational. These services support reliable building performance, ensure regulatory compliance and promote long-term resilience and sustainability.

Sodexo delivers comprehensive, end-to-end Hard FM solutions, including building systems maintenance, engineering support, asset lifecycle management, energy management and infrastructure maintenance. These services are provided across diverse sectors such as business and industry, energy and resources, higher education, senior living and K–12 education.

FM worker smiling while cleaning a bathroom counter

Soft FM

Soft FM encompasses the service-oriented workplace and environmental solutions that support comfort, cleanliness, safety and seamless day-to-day operations. These services promote consistent quality standards, well-maintained environments, enhanced occupant comfort and satisfaction, efficient workplace support and dependable operational continuity.

Sodexo delivers comprehensive Soft FM services, including environmental services, janitorial and housekeeping, reception and front-of-house support, mailroom operations, concierge services, and integrated workplace support. These services are embedded within broader facilities management programs across corporate, education, healthcare and senior living environments.

A friendly FM worker waiving at 2 customers after they've received their coffee

Workplace Experience

Experience-Led FM integrates facilities management with hospitality, service design and human-centered workplace strategy. This approach positions facilities as a strategic driver of engagement, culture, well-being, and productivity delivering enhanced workplace experiences, higher satisfaction, stronger connections to organizational culture and improved performance outcomes.

Through solutions such as Sodexo WRX and integrated workplace services, Sodexo combines front-of-house services, hospitality expertise, and workplace design with core FM operations to create engaging, high-performing and well-being-focused environments across corporate, education, healthcare and senior living settings.

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Integrated FM

Integrated FM brings together Hard FM, Soft FM, and Experience-Led services within a unified workplace operating model. This integrated approach streamlines service delivery, enhances consistency and reduces fragmentation aligning facilities performance with employee experience, engagement and broader business objectives. The result is consistent service quality, simplified governance and scalable, efficient delivery.

Sodexo integrates technical operations, workplace services, hospitality and support functions into a cohesive workplace ecosystem aligned with both operational priorities and human outcomes.

What is integrated facilities management?

Integrated facilities management (IFM) consolidates all building services within a single strategic partnership to enhance the human experience, site efficiency and reduce operational complexity. Sodexo elevates this model through Sodexo WRX, transforming environments and experiences through seamless service integration, premium culinary programs, and data-driven solutions designed to foster human connection and drive organizational performance.

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Read our latest reports and case studies

Illustrated collage of people collaborating, serving food, working on a laptop, and cleaning in modern spaces.

From function to feeling: The future workplace

Discover what today’s employees value most and how facilities, hospitality and workplace design drive engagement.

Download the report

Illustrated scenes of dining, campus life, reception, training, maintenance, and cleaning services.

Comprehensive campus care for student success

See how integrated facilities management improves campus experience, strengthens belonging and supports retention.

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artistic illustration of FM workers fixing hardware in a snow storm

Delivering cost savings and efficiencies for oil and gas

Sodexo’s engineering team swiftly replaced ruptured HVAC coils during a Texas winter storm, overcoming contractor delays to self-perform the project—cutting costs by 40% and earning strong client confidence through proactive, efficient problemsolving.

artistic illustration depicting an FM worker fixing medical equipment

Sodexo HTM boosts equipment uptime to 99%

Sodexo’s HTM partnership boosted a regional medical center’s equipment uptime to 99% while cutting costs and improving compliance—powered by expert onsite support, efficient repairs, and smarter sourcing that delivers measurable savings.

Transforming the Workplace with Integrated Facilities Management and a Hospitality Led Experience

Unlock a workplace that performs and inspires. Learn how an Integrated Workplace Experience partner boosts productivity, strengthens culture and elevates brand impact with hospitality and data.

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Frequently Asked Questions

Facilities management solutions support operational efficiency and safety by maintaining assets, preventing downtime, ensuring regulatory compliance and optimizing building performance. Sodexo combines technology, people, process and transparency to create a predictable environment that aligns with each customer’s unique needs. This can include preventive maintenance, data-driven insights and trained technical teams to reduce risk, lower costs and create safe, reliable environments.

👉 Download the report and learn how to build a workplace where people (and performance) thrive.

Get the data and strategies you need to close the gap.

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Integrated Facilities Management Solutions

What are facilities management services at Sodexo?

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Select your industry to see what’s possible.

What does a facilities management company provide?

Hard FM

What is integrated facilities management?

Read our latest reports and case studies

From function to feeling: The future workplace

Comprehensive campus care for student success

Delivering cost savings and efficiencies for oil and gas

Sodexo HTM boosts equipment uptime to 99%

Transforming the Workplace with Integrated Facilities Management and a Hospitality Led Experience

Frequently Asked Questions

What is the difference between in-house and outsourced facilities management services?

How are facilities management services delivered across multiple locations?

What industries use third-party facilities management companies?

How do facilities management solutions support operational efficiency and safety?

👉 Download the report and learn how to build a workplace where people (and performance) thrive.