Powering Human Care Podcast

Join the captivating journey through the world of nutrition and dietetics. First, the remarkable Dr. Claudia Sealey-Potts, Director of the Doctorate in Clinical Nutrition program at the University of Texas Medical Branch, and an esteemed leader in the Academy of Nutrition and Dietetics. Dr. Sealey-Potts shares her inspiring journey, from her roots in Trinidad and Tobago to becoming a trailblazer in boosting the dietitian workforce. Then, Dr. Jen Arts-Salvatore, the director of the Master's in Dietetics Online Program at the University of Rhode Island. Discover how URI is revolutionizing dietetics education with a flexible master's program accessible to students from across the nation. Explore the challenges and opportunities facing registered dietitians as they navigate a changing industry and a new requirement for a master's degree. Uncover the financial support and incentives available to students, making this essential career path more accessible than ever before. 

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In this episode, David Gillan is joined by Dean Caruso of Yale New Haven Hospital to discuss the importance of healthcare resilience, emphasizing the need for efficient supply chain management, workforce sustainability, and financial cost containment in the face of challenges like the COVID-19 pandemic. Listen to hear how adaptability and learning ensure healthcare organizations are better prepared for future crises.

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In this episode, David Gillan discusses community outreach with team leaders focused on addressing food insecurity at Augusta Health. They explore initiatives like the food pantry and food pharmacy, detailing how they reach participants through community events, referrals, and partnerships with providers. You'll hear about the challenges of screening for food insecurity and the importance of creating a supportive and respectful environment for participants in addition to the role Sodexo plays in supporting programs like the Food Pharmacy, providing healthy food demonstrations, and collaborating on initiatives such as Meals on Wheels. Our guests offer advice for similar programs, emphasizing the value of community partnerships and diversifying funding sources to make a positive impact on food access and nutrition in the community.

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Cordialis Msora immigrated to the United States and immediately confronted the challenges of living in a food desert, with limited access to nutrition resources. Now she’s a registered dietitian and major advocate for both healthcare providers and patients. Powering Human Care starts with ensuring people have the resources they need to achieve health equity. How do we give everyone a fair shot at healthcare? In this episode, host David Gillan and Msora discuss the critical work being done in the healthcare industry to achieve health equity.

Listen to Episode One on Spotify

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You’ve heard of food deserts. Have you considered the impacts of food swamps? Alongside Sodexo, hospitals are intervening for the health of their communities. Listen as host David Gillan is joined by Afaf Qasem of Tallahassee Memorial Healthcare and Anne Leach from University Hospitals to discuss proactive measures to address food insecurity.

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Healthcare is experiencing a patient care revolution. The patient experience directly impacts their care and outcomes – and it will determine the reputation of a hospital. What, then, can we do to ensure the patient experience is excellent? Listen as host David Gillan is joined by Jen Lorenz, Chief of Patient Experience for University Hospitals and Sodexo Vice President of Operations, Mary Rohde, to discuss the latest in patient care.

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Hospital security goes beyond locks on the door – attacks on hospitals put our patients’ information in real danger. Cybersecurity is becoming an integral element of technology management and requires specialized expertise. How secure is your hospital against cyber-attack? In this episode David Gillan is joined by Christopher Falkner, Senior Director of Digital Strategy & Cybersecurity to discuss the importance and process of protecting against cyber attacks.

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Can telenutrition provide the same level of service as person-to-person care? You may be surprised to hear the added benefits of telenutrition services for patients and staff alike. In this episode, David Gillan talks to Julie Branham, Sodexo Healthcare’s vice president of clinical nutrition, whose 30 years in the healthcare industry informs how she leads teams and supports healthcare providers in this new age of telecommunication within healthcare.

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Experiencia® makes enhancing the patient experience proactive and simple. Using real-time insights, effective training for staff, and even engaging patients with mobile texting – Experiencia can relieve the pesky call light for nurses. How does it work? Listen as David Gillan is joined by 35-year healthcare veteran Gary Tomcik as they discuss Experiencia - the patient rounding tool changing the way patients experience their care.

Listen to Episode Six on Spotify

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