Patient in a hospital gown being pushed in a wheelchair by a healthcare worker along a hospital corridor.

First time outsourcing food and support services in healthcare

First time outsourcing means bringing in a partner for the first time to help manage food and support services, without giving up what makes your organization yours.

Keep readingReach out today

  • $

    in savings delivered through one partnership.

  • team engagement among transitioned staff.

  • healthcare-acquired infections avoided.

  • improvement in patient satisfaction.

Why healthcare organizations look into outsourcing food and support services

Healthcare leaders explore outsourcing for a range of reasons, including margins, labor, compliance and risk, patient experience and capital constraints. For some, one of these has become harder to manage. For others, it is simply worth understanding outsourcing as an option before a need becomes urgent. 

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Explore first time outsourcing in healthcare

Choose the topic that fits where you are in your understanding and need for outsourcing food and support services
  • Healthcare team members in a hospital corridor sharing a conversation while walking together.

    Staffing & labor

    Recruiting and retaining culinary and environmental services staff keeps getting harder every year.
    How we support your team
  • Healthcare worker collecting waste in a patient room while speaking with a patient beside a hospital bed.

    Patient experience

    Expectations for food and service quality keep rising, and it is becoming harder to keep pace internally.
    How we protect the experience
  • Care team discusses treatment at a patient’s bedside in a hospital room with charts and medical equipment.

    Capital constraints

    Capital that you would rather direct toward patient care is currently tied up in running food and support services.
    When its time to outsource

10 things healthcare organizations assume about outsourcing that usually are not true

A lot of what people believe about outsourcing turns out to be outdated or simply wrong. This short guide clears up the most common misconceptions we hear from healthcare leaders who are exploring outsourcing for the first time.

Bust the 10 biggest myths about outsourcingReach out today
Infographic debunking outsourcing myths, comparing common concerns with Sodexo service realities and benefits.

What a partnership can include

  • Food & nutrition

    Where care, recovery and economics come together. From identifying and treating malnutrition to turning dining into part of the healing experience, this is where clinical outcomes and everyday hospitality meet.
    Patient receiving a meal tray from food service staff while resting in a hospital bed.
    Read

  • Facilities & environment

    The foundation of safe, reliable care. Lower infection rates, survey-ready facilities and equipment that works as it should, so your team spends less time reacting and more time confident in what's already in place.
    Environmental services worker inspecting and restocking supplies on a cleaning cart in a healthcare facility, highlighting sanitation operations, infection prevention, and facility support services.
    Read

  • People & workforce

    The stability that keeps care consistent when it matters most. Roles get filled and stay filled, experienced staff stay and grow, and coverage doesn't drop when people leave.
    Healthcare team members gathered in a hospital corridor reviewing information on a tablet, highlighting clinical collaboration, care coordination, workforce engagement, and patient support services.
    Read

  • Experience & hospitality

    How patients and families feel your care. A consistent, intentional hospitality culture that shows up in higher satisfaction, more cohesive service, and confidence that carries beyond the visit itself.
    Healthcare support professional assisting a patient in a hospital room, highlighting personalized care, patient comfort, clinical support services, and a positive healthcare experience.
    Read
Healthcare staff and administrator conversing in a hospital hallway during a team discussion.

What the right partnership offers

Organizations that outsource successfully tend to see change across a few consistent areas. Financial performance becomes more predictable. Patient experience and health outcomes benefit from more consistent, better resourced service delivery. Teams often become more engaged when they are supported by dedicated training and clear career paths. Leadership gains more time to focus on the mission of patient care rather than the operational details underneath it.

How partnership grows
Healthcare professionals collaborating around a conference table, using laptops during a team meeting.

Is it time to explore outsourcing?

Pressure on its own does not usually force a decision. Something tends to make it urgent, whether that is a change in leadership, a financial target from your board, an operational failure, a capital need elsewhere, or a competitor's move.

Find out if its the right time

See what a partnership with Sodexo could look like

Contact our team

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