SAN ANTONIO – USAA and Sodexo announce a new and unique benefit to the nearly 35,000 USAA employees nationwide. Beginning this week, USAA employees will have access to curbside pick-up of meals and essential grocery food items across its corporate campuses.

USAA employees can place daily weekday orders for same-day curbside pick-up of prepared meals and grocery food items, such as produce, milk and eggs. Following a successful pilot program at the company’s San Antonio headquarters campus, this service has expanded to USAA’s regional campuses in Plano, TX; Tampa, FL; Phoenix, AZ; and Colorado Springs, CO. The pre-made meals are offered at half-price, while the grocery items are sold at cost.

The idea for the new service came from an USAA employee who voiced concern for fellow employees who may be facing challenges as a result of the coronavirus pandemic.

“In these unprecedented times, many basic essentials have become difficult to find and acquire for many American families,” USAA President and CEO Wayne Peacock said. “Thanks to the care and commitment of one of our employees, we were made aware of a need and worked quickly with Sodexo to provide many of our 35,000 employees with a convenient, low-stress way to feed their families. USAA is committed to ensuring our employees have the resources they need to continue serving our members while adhering to crucial social distancing and protective measures.”

Several USAA campuses are in communities where orders to limit social activity have been established. As such, this curbside pick-up service is available to USAA employees who are working from home, as well as those who continue to work from the company’s offices.

The success of this initiative is due in large part to the work of the Sodexo team supporting USAA. In just four days, Sodexo was able to modify its pre-pandemic plans for take home meals to support this innovative solution.

“We are committed to supporting USAA employees and their families during this difficultperiod,” said Mark Spinelli, vice president, operations for Sodexo Dining at USAA. “Within the first few hours, we received more than 275 orders. No matter where USAA employees are working, we are thrilled to provide fresh and nutritious meal options every day.”

This new curbside meal service is the latest offering by USAA to support its employees during the coronavirus pandemic. The company’s other efforts have included:

  • Completed transition of nearly 100% if its workforce to work from home.
  • Providing up to three weeks of emergency pay for COVID-19 related illness, childcare issues or situations where employees are unable to work from home.
  • Ensuring USAA medical plan participants who use network providers won’t have to pay out-of-pocket expenses for testing, diagnosis and prescribed medication for COVID-19.
  • Waiving deductibles and coinsurance for COVID-19 doctor visits and treatments.

Separately, USAA and The USAA Foundation, Inc. have donated $4.4 million to military-focused nonprofits, local food banks, blood donation centers, shelters and other organization like the Texas BioMed Research Institute to support America’s response to the coronavirus pandemic.

More information about all the ways USAA is helping employees, members and our communities is available at www.usaa.com/coronavirus.

 

About USAA

The USAA family of companies provides insurance, banking, investments, retirement products and advice to 13 million current and former members of the U.S. military and their families. Known for its legendary commitment to its members, USAA is consistently recognized for outstanding service, employee well-being and financial strength. USAA membership is open to all who are serving our nation in the U.S. military or have received a discharge type of Honorable – and their eligible family members. Founded in 1922, USAA is headquartered in San Antonio. For more information about USAA, follow us on Facebook or Twitter (@USAA), or visit usaa.com.

Contacts

USAA: external_communications@usaa.com

Sodexo: USAPublicRelations@Sodexo.com

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