Healthcare worker in blue scrubs with stethoscope holds clipboard talking to another person in a clinic.

Premier's Trusted Contracted Supplier for Healthcare Support Services  

As a contracted service provider with Premier, Sodexo Healthcare has a proven track record of positively impacting Premier members’ profitability, quality and service through industry-leading solutions.

Premier Contracted Supplier Services from Sodexo Healthcare 

Sodexo Healthcare is the only full services capabilities company awarded a national GPO agreement for Environmental Services and Facilities Management that includes on-site management services with Premier, Inc. We are also Premier’s only non-OEM contracted supplier for full services management of Healthcare Technology Management (CERMS).

  • Nurse in pink scrubs with stethoscope hands a meal tray to a patient in a hospital bed.

    Patient Nutrition (Contract #PP-DI-2288)

    Patient nutrition is a vital component to a patient’s care. When patients receive a superior dining experience, their overall recovery is positively impacted. Of course, taste, temperature, and variety matter too — factors that are carefully considered in Sodexo’s nutrition offerings.
  • Medical worker in blue scrubs stands next to a patient lying in a hospital bed.

    Clinical Nutrition (Contract #PP-DI-2288)

    Clinicia™ is Sodexo Healthcare’s foundational framework for delivering clinical nutrition services to increase your system’s efficiency, effectiveness and consistency in the delivery of care.
  • Customer in black jacket receives a coffee cup from a barista behind a glass display case in a café.

    Retail Solutions (Contract #PP-DI-2288)

    Sodexo’s retail brands and high street brand partnerships include restaurants, coffee shops, fast casual, convenience and vending. We provide an elevated guest and patient experience with more than 60 culinary concepts curated from our proven, nationally supported portfolio.
  • Worker in protective gear mops hallway floor with caution sign, emphasizing safety and cleanliness.

    Environmental Services (Contract #: PP-SV-337)

    In order for hospitals to provide excellent patient care, staff and patients both need to have confidence that the environment is safe and clean. Sodexo Healthcare offers tailored environmental services (EVS) solutions and programs that help hospitals deliver the best possible patient care and meet operational and compliance requirements.
  • Person in medical attire and gloves cleaning a piece of medical equipment with wipes.

    Infection Prevention (Contract #: PP-SV-337)

    Protecta® is a fully standardized, end-to-end infection control solution that combines tools and processes, training, technology, and chemicals and disinfectants to reduce hospital-acquired infections. Proven to decrease MRSA by 70% and C. diff infections by 53%, hospitals gain confidence in a cleaner and safer environment.

 

  • Person in medical attire using a device to check or calibrate medical equipment in a hospital setting.

    Healthcare Technology Management (CERMS) (Contract #: PP-SV-237)

    Healthcare Technology Management (CERMS) by Sodexo gives you visibility and transparency into your medical equipment inventory through scalable solutions. We are a people-focused strategic partner that is invested in your clinical and financial performance.
  • Medical professional with a stethoscope talking to a seated person in an examination room.

    Patient Experience (Contract #: PT-IT-304)

    Sodexo Healthcare is committed to supporting human-centered healthcare informed by data and science. Experiencia®, our proprietary, evidence-based insights platform helps you unlock a deeper understanding of each patient, allowing staff to proactively address individual physical, social and emotional needs.
  • Medical professional pushing a patient on a hospital bed through a hallway.

    Patient Transport Services (Contract #: PP-SV-337)

    Patient and equipment transfers aren’t to be taken lightly. Without proper care and technique, transfers can lead to unsafe conditions, accidents, high replacement costs and even lawsuits. Our Patient Transport Services can help improve throughput, increase efficiency and free your clinical staff to focus on patient care.
  • Person in medical attire adjusting or placing a white sheet on a bed in a healthcare setting.

    Laundry & Linen Management (Contract #: PP-SV-337)

    Almost 90% of linens in U.S. hospitals aren’t used to their full potential, which can drive up costs. Drive unnecessary costs out of your laundry operations with state-of-the-art technology, proven management techniques, sound training practices and high safety standards from Sodexo.
  • Person wearing a headset working on a computer with a keyboard and monitor in an office setting.

    Service Response Center (Contract #: PP-SV-337)

    Sodexo’s Service Response Center seamlessly weaves together management of your support services through shared management, systems and service functions. By streamlining delivery of core services, the Service Response Center helps you avoid delays, decrease risks and improve patient satisfaction.
  • Person wearing a hard hat and safety vest working near industrial equipment.

    Facilities Management (Contract #: PP-SV-337)

    Ensuring that your facility is without disruption is important for your business. Sodexo’s integrated Facilities Management services help you manage your facility more efficiently and effectively. Our core processes ensure consistent service levels at every facility.

Program Benefits 

  • Icon of two hands holding a money bag with a dollar sign.

    Cost Savings

    Transitioning Premier members from self-managed programs to Sodexo shows savings of 10% to 20%.
  • Two gears with two upward arrows, symbolizing progress or improvement.

    Operational Efficiencies

    Our data-driven solutions help your hospital operate at optimal efficiency.
  • Three outlined figures with three stars below them, symbolizing rating or quality.

    Patient and Employee Satisfaction

    Sodexo-managed services allow hospital staff to spend more time on care delivery, increasing satisfaction among both patients and employees.
  • Icon of a ribbon badge with a checkmark in the center, symbolizing approval or certification.

    Quality & Safety

    Quality and safety are our top priority; we help ensure that operational and compliance requirements are met.

Environmental Services and Infection Prevention - Sodexo’s Protecta® program helped hospitals avoid more than 2,300 HAIs over three years, resulting in more than $85M in savings.  

Healthcare Technology Management (CERMS) - Sodexo healthcare technology management maintains a 98% uptime for diagnostic imaging and biomedical equipment.  

Patient Experience - Hospitals using Sodexo’s digital insights and rounding platform, Experiencia®, improve HCAHPS scores three times faster than the leading patient experience survey provider.  

Patient Transport Services - On average, a Sodexo transporter can move a patient or item at approximately 1/3 the cost of nursing staff performing the same task.  

Laundry and Linen Management - Sodexo realizes utilities savings of 3-5% annually through use of EPA-registered disinfectants that activate at lower temperatures.  

Facilities Management - Sodexo helps you avoid major repairs that consume budgets, use valuable staff time, and create unsafe places for patients to heal and staff to work. 

Resources 

  • Thumbnail of the eat> partnership video.

    Enhancing Hospital Retail Dining with eat> 

    See how Sodexo’s retail solution, eat>, provides diverse food options and a welcoming environment for caregivers and guests at University Hospitals Cleveland Medical Center. 
  • Preview of the Premier and Sodexo partnership overview document.

    Driving Efficiency Through Strategic Partnerships 

    Learn about Sodexo and Premier’s collaborative approach to food and nutrition management, delivering efficiency and cost savings for outsourced services. 
  • Thumbnail of the Premier video featuring Molly Matthews.

    Improving Patient Care Through Nutrition Management

    Hear from Sodexo Healthcare CEO on how Sodexo’s food and nutrition management solution enhances patient care for Premier members. 
  • Preview of the NYC Health and Hospitals case study.

    Boosting Patient Satisfaction with Plant-Based Menus 

    Discover how NYC Health and Hospitals shifted to plant-based menus and improved patient satisfaction scores with Sodexo’s AI-enabled technology and clinical nutrition expertise.

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