Patient Experience | Employee Engagement | High-Reliability Organization (HRO)

 


 

Actionable Data

Understand what truly matters to your patients with real-time root cause data

With Actionable Data, hospitals using Experiencia see more patients and get real-time feedback to fix issues before they leave the hospital. Plus, data collected over time informs big-picture strategy.

Watch the Actionable Data video

 

 


 

Predictive Insights

Personalize the experience for your patients and simplify workflows for your staff

Experiencia Predictive Insights combines data from third-party surveys, consumer databases, HCAHPS and patient health records and uses augmented intelligence to easily:

 

Watch the Predictive Insights video

 

 


 

Virtual Connect

Give your patients a way to reach hospitality staff from the convenience of their hospital rooms

Virtual Connect is an easy-to-use, direct text messaging system that allows your patients to reach hospitality staff at any time from the convenience of their hospital room. Once a request is made, hospitality staff can efficiently respond, assign, and track completion of requests in real-time through the Experiencia platform.

Watch the Virtual Connect video

 

 


 

Employee Engagement

Keep a constant pulse on employee engagement with Experiencia

Leverage the Experiencia insights platform to unlock a deeper understanding of your employee population and their needs, plus provide real solutions that have a positive impact on their experiences at work.

Watch the employee engagement video