Healthcare Technology Management (HTM) Week, May 14–20, 2023, is our industry's opportunity to honor and recognize the innovative work our engineers and other HTM teams are doing to keep hospitals running. HTM helps healthcare organizations to comply with applicable regulatory and accreditation requirements, enhance patient safety and satisfaction, increase productivity, and reduce expenses through a continual improvement process based on data collected in equipment maintenance and management. We recognize that the work our HTM teams do is foundational to care delivery, ensuring that patients can be diagnosed and treated, efficiently and effectively all day, every day across the system of care.

This week - and throughout the year - we celebrate our HTM teams. Here are just a few impressive Healthcare Technology Management team members.




Bernadette Treece

Bernadette “Bernie” Treece started her career in 2008 as an administrative assistant at Banner Health in Arizona. In 2011, she was hired full-time as a biomedical technician. She left in November 2020 and joined Sodexo at PCH. Within six months, she was promoted to Tech 2, where she is OEM-certified in Philips V60 vents and most injector models. In March 2022, Treece was recruited for the HTM site supervisor position in Norfolk, Nebraska. She started her new job managing the biomed shop and maintaining the equipment at Faith Regional Health Services on May 1.

My passion is my family, career and, of course, my fur babies. My philosophy is that every piece of equipment we work on has the potential to change the patient’s quality of life. While we may not be doctors or nurses, the work we perform is essential to helping patients get well, Bernadette says.




Mickey Haywood

Mickey Haywood, originally from Biscoe, North Carolina, is the lead imaging service engineer/HTM Intern Program coordinator at Cone Health. He graduated from Stanly Community College with a degree in biomedical equipment technology and has more than 11 years of experience in the healthcare technology management field. Mickey’s goal is to build the best HTM program possible at Sodexo while providing superior service to Cone Health. He is also a certified laser repair technician (CLRT) and won the Cone Health Imaging Services Engineer of the Year award in 2021. 

I believe that by providing learning opportunities to current students, new graduates and anyone interested in the HTM service field, we can build better programs and provide the best possible care for patients and the community, Mickey says.




Aleaha Tucker

Aleaha Tucker was born and raised in Bakersfield, California. After graduating from high school and completing her associate's degree in science, she joined the army and enlisted as a Private First Class, specializing as a biomedical equipment specialist. Aleaha left the army after three years at Joint Base Lewis-McChord, Washington, and changed her major from nursing to biomedical electronics. She graduated from Thomas Edison State University with a BS in biomedical electronics in 2017. After graduating, she worked as an army contractor for a year and at ITW Medical for three until joining Sodexo in 2021 at Bakersfield Heart Hospital. She started at PIH Health in Downey in January 2023.

No matter how educated, talented, rich or cool you believe you are, how you treat people tells all. Integrity is everything, Aleaha says. I strive to always have integrity when I am working on equipment. I would not want my family hooked to devices not properly serviced in their hour of need, so why is any other patient different?



Allen Dicks

Allen Dicks started out as a respiratory therapist in July 1972, earning his AS in RT, and was in respiratory therapy for 10 years. He transitioned to a biomedical career in 1982 when he joined an open-heart surgical team and trauma surgical team, where he stayed for six years. Back then, equipment was less user-friendly and required the user to be more hands-on during cases, so Allen earned an AS in electronics and a BS in technical education, specializing in respiratory, anesthesia and surgery equipment. After a long and rewarding career, he plans to retire in 2024. 

In addition, Dicks has been on 35-40 medical mission teams to Central America and Africa. 

These volunteer missions have been the most satisfying of all my endeavors. I enjoy the teaching of the personnel on these mission trips. My work ethic and philosophy have been to imagine that the next patient for the equipment I’m working on might be a member of my own family, he says.



Learn more about Sodexo's Healthcare Technology Management