Museum of Science and Industry - Venue Sales

Published on : 11/8/21
  • Maximizing event sales at one of the world's most famous museums


    250% catering sales growthIncreased Referrals + Repeat BusinessFocused resources



    Maximize your event sales, streamline your process, and increase referrals and repeat bookings while providing your team the time to focus on running your business. Chicago’s Museum of Science and Industry has seen continual sales growth over the last decade with Sodexo Live! managing venue sales.



    Unprecedented Sales Growth

    External catering sales have grown by 250% over 10 years, through driving performance and strategically directing the activities of the sales team. This includes calendar management to utilize key dates for the largest, most profitable events, and targeted marketing efforts to uncover sales leads and new prospects. Annual sales growth has been achieved through multi-year contracts due to a laser focus on customer service, and the sharing of referrals and best practices.



    New + Returning Clients

    Robust increase in repeat bookings and referrals from highly satisfied guests and meeting planners by creating a seamless experience for your customers with one contact throughout the entire process. This customized approach provides clear communication, ease of booking, and onestop shopping for event planners.



    Enhanced Productivity

    Spend more time focused on the other parts of your business. A dedicated venue sales team, with knowledge of industry trends, established organizational memberships, and professional resources is available to coordinate each program, from the initial inquiry through post-event feedback:

    • Create proposals
    • Arrange site visits
    • Engineer floor plans
    • Secure + schedule vendors
    • Manage setup logistics
    • Collect payments
    • Communicate with key departments