81%
improvement of the asset data quality
Chevron produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; as well as developing and deploying technologies.
We have been supporting Chevron for 6 years at over 30 sites worldwide both offshore and onshore, from corporate offices to refineries. Our over 1200 staff members support 18,000 of Chevron’s employees with hard and soft facilities management services as well as managing services at 130+ national surplus real estate sites.
The problems
Inconsistency
Facility management services were inconsistent across facilities and geographies. This was due in part to maintenance being mostly performed by a series of local third parties, and the absence of a significant overarching guiding framework.
Inefficiency
The situation was causing inefficiencies and gaps in business process; for example, without accountability for maintaining key data points, data quality for the facilities management business was estimated to be at just 19%.
Costly management system
Chevron was using a legacy integrated workforce management system across their business. Software licenses for the legacy product were costly and were required for each third-party contractor which substantially inflating the cost of maintenance services for Chevron.
A new digital experience
Chevron decided to change their aging integrated workforce management system. The system had become increasing out of date, expensive, ineffective and difficult to manage. It was also crucial that a new mobile-friendly system was introduced to ensure that team members could perform their job functions efficiently and correctly.
Asset maintenance
Nuvolo, a connected workplace application suite, was implemented at Chevron’s request to have a common source of service for asset maintenance. Sodexo worked together with Deloitte, appointed to support the implementation, and Chevron teams to ensure the implementation was a success.
Lower cost through consolidation
Through the consolidation exercise we were able to not only merge the third-party technology footprint into the Chevron ecosystem but also leverage our own workforce management technology to manage the portfolio, all while lowering costs for Chevron, increasing service levels and facilitating improved data quality of Chevron-owned assets.
Loading component...
Loading component...
Get started with Sodexo
Contact our team
Explore our solutions
