Healthcare Technology Management: My Story

Johnny Poole, DSC Sr. Project Manager, Sodexo Healthcare

My mother passed away when I was 12 years old. She was in and out of the hospital with a life-threatening disease for all of my childhood. I turned to tinkering, building, creating and fixing as a way to cope — and so electronics became my passion. I went to college and pursued the first of my three degrees, an Associate in Electronics.  

Shortly after I obtained that degree, I became the primary caregiver of my father after his cancer diagnosis. When he passed, I made a vow to myself to never find a job in a hospital. I had way too many bad memories of hospitals.

As fate would have it, my degree afforded me a job at the very hospital my dad passed in. Begrudgingly, I took the job, with the thought of garnering some experience and getting out as quickly as possible. With my electronics degree, I first worked on printers, televisions and nurse call systems.  

Two of my colleagues worked on a team they called “bio-med.” I had never heard of it! They introduced me to the field and the vast array of medical devices they maintained, and I immediately fell in love with it! I took as much training as I could in bio-med and job-shadowed my peer to learn as much as I could to eventually become a BMETII.

In this field, I was not only able to use my passion and training for electronics, but I could also give back to the patients, nurses and doctors, which is truly what fulfills me every day.

As time passed — and after acquiring my master’s degree and working in other fields — I found myself back in the biomedical field as a Site Director for a few years before becoming a Senior Project Manager, assisting our Site Directors with their jobs within our system.

What makes me most proud of the work I do is assisting our team to help them be the best they can be at their jobs. My motivation is seeing a strong team, achieving positive results and managing a healthy work/life balance. I’m proud of my teams and the work we do, and I’m so grateful to have found a vocation as rewarding as Healthcare Technology Management.

Discover how our dedicated HTM professionals work alongside you to support your mission of exceptional patient care. Learn more at Sodexo Healthcare Technology Management