Facilities management promotional graphic featuring industrial workers in safety gear performing equipment maintenance inside a manufacturing facility, highlighting operational efficiency and cost reduction initiatives.

Improving Facilities Management Services while reducing cost

A six-year partnership delivering facilities management across 30+ of Chevron's sites worldwide.

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Chevron produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; as well as developing and deploying technologies.

We have been supporting Chevron for 6 years at over 30 sites worldwide both offshore and onshore, from corporate offices to refineries. Our over 1200 staff members support 18,000 of Chevron’s employees with hard and soft facilities management services as well as managing services at 130+ national surplus real estate sites.

The problems

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  • Blue line icon of a hand tapping a smartphone screen, representing mobile technology, digital services, app access, touch interaction, and user-friendly online experiences.

    A new digital experience

    Chevron decided to change their aging integrated workforce management system. The system had become increasing out of date, expensive, ineffective and difficult to manage. It was also crucial that a new mobile-friendly system was introduced to ensure that team members could perform their job functions efficiently and correctly.

  • Blue line icon of three connected people surrounding a wrench, representing teamwork, maintenance services, workforce collaboration, technical support, and facilities management operations.

    Asset maintenance

    Nuvolo, a connected workplace application suite, was implemented at Chevron’s request to have a common source of service for asset maintenance. Sodexo worked together with Deloitte, appointed to support the implementation, and Chevron teams to ensure the implementation was a success.

  • Blue line icon of a dollar symbol and interconnected gears with circular arrows, representing cost optimization, operational efficiency, process improvement, financial performance, and facilities management.

    Lower cost through consolidation

    Through the consolidation exercise we were able to not only merge the third-party technology footprint into the Chevron ecosystem but also leverage our own workforce management technology to manage the portfolio, all while lowering costs for Chevron, increasing service levels and facilitating improved data quality of Chevron-owned assets.

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    The results

    After just 6 months of the solution being live in 17 countries, the project resulted in reduction of the number of users by 38%, generating huge savings from the reduced cost of licensing, and improved the asset data quality by 81%.

    Read the complete case study

    Chevron’s decision to consolidate corporate real estate outsourcing to us was designed to strike a balance of efficiency and effectiveness. Our collaboration with other strategic Chevron partners provided stewardship of Chevron-owned assets and built a high level of trust that enabled the shift towards a strategic and visionary partnership.

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    Facilities management promotional graphic featuring industrial workers in safety gear performing equipment maintenance inside a manufacturing facility, highlighting operational efficiency and cost reduction initiatives.

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